Privacy Policy

• Effective date: 21 October 2025

• Business name: Dr Kal’s Skin Clinic Ltd

• Registered address: 15 Castleton Grove,

• SA62 4AF

• Email: info@drkalsskinclinic.co.uk

• Selling region: United Kingdom only

1. Introduction

Dr Kal’s Skin Clinic Ltd (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, store, use, and protect your personal information when you visit our website or purchase from us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data we collect

We may collect and process:

• Identity data: your name, title, date of birth (if provided).

• Contact data: billing and delivery address, email address, telephone number.

• Transaction data: details of orders and payments (handled securely via Stripe and PayPal).

• Technical data: IP address, browser type, device ID, cookies and usage patterns.

• Marketing and communication data: your preferences for newsletters and offers.

3. How and why we use your data

• Purpose Lawful Basis To process and deliver your orders

• Contract To take and manage payments Contract / Legitimate Interest To send order confirmations and service emails

• Contract To send marketing messages (if you opt in)

• Consent To comply with accounting and tax obligations

• Legal Obligation To improve our website and customer experience Legitimate Interest
  

4. Sharing your information

We share information only with trusted partners:

• Payment processors: Stripe and PayPal.

• Couriers: Royal Mail and DPD.

• Website host: Hostinger.
  

These companies act as data processors under written agreements requiring them to safeguard your data.

5. International transfers

lf your information is processed outside the UK (for example by cloud services), we ensure appropriate safeguards using the UK International Data Transfer Addendum and Standard Contractual Clauses.

6. Retention

• Order and tax records — kept for 6 years.

• Marketing records — until you withdraw consent.

• Analytics data — up to 26 months.

7. Data security

We apply encryption, secure servers, limited access, and regular reviews to protect personal data from loss, misuse, or unauthorised access.

8. Your rights

You can request access, correction, deletion, restriction, or transfer of your data; object to processing; and withdraw consent at any time.

Email requests to: info@drkalsskinclinic.co.uk.

If you are not satisfied, you may complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

9. Cookies

We use cookies to enable essential website functions and measure performance. You can adjust preferences via our cookie banner or browser settings. Details appear in our Cookie Policy.

10. Children

Our site is not intended for persons under 16. We do not knowingly collect data from minors.